Privacy Policy

Privacy Policy

Better Insurance Network values the privacy of our members and is committed to protecting it. This Privacy Policy describes how we collect, use, and disclose information about you when you visit our website. By using our website, you consent to the collection and use of information in accordance with this policy.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information: We may collect your name, email address, phone number, and other contact information if you choose to provide it to us.

Usage Information: We may collect information about your use of our website, such as the pages you visit, the links you click, and the duration of your visit.

Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to provide and improve our website, to communicate with you, and to comply with legal obligations. Specifically, we may, in compliance with the UK GDPR, use your information to:

  • Respond to your inquiries or requests
  • Register you for events
  • Onboard you to our e-learning platform
  • Analyze how our website is used and improve its functionality
  • Send you newsletters or marketing communications, if you have registered to receive them
  • Comply with legal obligations or as required by law
  • Information Sharing
We do not sell, rent, or otherwise disclose your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including our e-learning platform host, eloomi, our mailing provider Mailchimp, and our event platform host, Swapcard. 

Event Sponsors: If you have registered to attend one of our events, your personal information may be shared with the sponsors of that specific event. 

Network Partners: We may share your information with our Network Partner, Oliver Wyman. 

Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or other legal request.

Cookies

Our website may use cookies to enhance your user experience. Cookies are small text files that are placed on your device when you visit a website. They are used to track your preferences and activities on the website. You can choose to disable cookies in your browser settings, but doing so may limit your ability to use certain features of the website.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage system is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your personal data will be retained for no more than five years after the cancellation of a membership, attendance at an event or the completion of an e-learning course.

Your rights

In compliance with the UK GDPR, you have several rights as a data subject, including:

  • the right to be informed about the collection and use of your personal data
  • the right to access personal data and supplementary information
  • the right to have inaccurate personal data rectified, or completed if it is incomplete
  • the right to erasure (to be forgotten) in certain circumstances
  • the right to restrict processing in certain circumstances
  • the right to object to processing in certain circumstances
  • the right to withdraw consent at any time
  • the right to complain to the Information Commissioner (here: https://ico.org.uk)
 

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting a notice on our website or by other means.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].